How can i contact ems china




















Shipping times are up to a month! Not 2 days like REI. And if you manage to find something you like online, frequently, it's really not in stock. I have no choice, I will start buying from REI or mom-and-pop stores. This makes me sad! User's recommendation: Shop at REI. Lost package michigan. Wrong item first time, missing item second resend. Original review updated by user May 18, Service Ems Mail Service. Cons Package not delivered No item received You wont get what you paid for as nothing has been sent.

A package leaving Moscow to me in the U. Location Manteca, California. Gene Y Oct 30, Did not receive product ordered.

EMS tracking said product would be delivered est Nov 4 to Nov 24 then sent paypal a tracking showing product was delivered to my address Hope this saves you Post Office said Pay Pal is aware Location Batavia, Ohio. RyanBerini B Oct 20, Should rename this business to theft and fraud business. I had an African gray shipped to me and the company used ems air and yesterday they told me they would be here at pm.

At 3 pm I got a call from them telling me I had to pay for insurance for my bird or I could not get him. I have another surprise for them on that one.

I want my bird and the dollars back. Reply 0 0. Cons Theft of an african grey bird and dollars Theft and fraud. Companies Similar to EMS. Chris B Emg Oct 12, Scam your goods are not coming fake courier.

It's an advanced fee scam. Comment Helpful 2 Not helpful 0. Cons You wont get what you paid for as nothing has been sent.

Johnny G Bmt Aug 19, No Package. Comment Helpful 1 Not helpful 0. Service Ems Delivery Service. Kerry S Jxd Aug 03, To warn other people that they are throwing away their money. Dozens of parcels lost. No help whatsoever. No one to contact. No one cares. Horrid company. Horrid experience. Weeks and weeks of no updates, and no progress on the shipping.

It's as if all my packages went straight in the garbage. Along with my money. User's recommendation: Stay away. Set fire to your money instead and at least get some warmth. Pros Cheap Never provide accurate information. Cons Cannot contact customer service from website Delays.

Ee Luan E Jul 17, Check my parcel. The only exception to this is when shipping to Israel and UK. Packages to Israel can be up to 3 kg and packages to UK can be up to 5 kg.

Mainly operating China domestic and international EMS services, it is the largest provider in China's express service industry. It has established a continuously growing network, linking the world, covering the whole nation of China including rural areas. The service covers more than countries and regions and up to China domestic cities at present. It delivers documents and materials, urgent letters, financial bills, samples and all kinds of goods from and to other countries, Taiwan, Hong Kong as well as Macao with fast speed and high reliability.

At the same time, the tracking service is offered in a variety of ways. Between them are 9 digits. In general, an EMS parcel can reach its destination within working days. For some remote areas, it may need another two days. If the parcel has been exported, the shipping status will not be updated until the parcel arrives in the destination country. This period may last for days depending on different shipping methods. The carrier may omit to enter the tracking information. Your package may have been lost during the transportation period.

ParcelsApp is a tracking website getting tracking data from different couriers and providing the tracking information to you for free. We are not logistics companies thus could do nothing for the delivery process. Only when the courier updates their data, could we update it accordingly. This is usually caused by following two reasons:.

The forbidden item in the parcel such has cell phone,ipad,speaker etc Check China Post forbidden item list here. If your parcel has item in the forbidden list, you can not get the goods anymore.

You must open dispute to seller and claim refund. Occasionally parcel might also be rejected by machine mistake. This often happens to cell phone cases, toys etc which looks like some forbidden item.

If the rejection has happened by mistake. It could be resubmitted to safety check point again after a period of time. The rejection-resubmit procedure might repeat many times. So if the parcel is rejected by mistake, the parcel has good chance to arrive in future, but it will still be seriously delayed.

If your buyer protection is expiring and your parcel has not arrived, you should open dispute for lost parcel ASAP. When this happens, most of the carrier would keep the package at the post office for about two weeks. You need to contact the carrier as soon as possible to ask for redelivery. Or, it will be returned back to the sender after two weeks. What does "collection", "opening", "dispatching", "departure from outward office of exchange", "arrival at inward office exchange" status mean in the tracking result?

Dispatching refers to the parcel leaves from the previous office for the China post export port in another city. Opening means that the parcel has arrived at the local processing center and is being processed. Or the large package which includes your parcel and others is opened by the China customs to check and shipped out. Your parcel is not opened. Departure from outward office of exchange means that your parcel is ready for shipment to the destination country.

Arrival at inward office exchange means your parcel has arrived at the destination country. In general, if the package showing 'successfully delivered', it means the recipient has got it. O box or ask your friends or neighbors. One of them may receive it for you. Or, contact the courier who delivered your package to ask where it was delivered and who got it.

How long will China Post parcel take to arrive to my country? How long till my tracking status be updated? You can not know the exact arrival time of China Post International Parcel. The reasons of such unpredictable-arrival problem are is China Post international parcels actually go through a network called Global Postal Union. The members of this union are postal companies of different countries and most of the countries in the world belong to this union.

So parcels from China will go through many of the union member countries before arriving destination. The destination country post company is responsible for the delivery.

Once next postal union member scanned the package again and sends the data back to China Post through Global Postal Union computer system, China Post then will update the parcel status with the new information.

If destination country does not scan the parcel, or does not send the scan result to Universal Postal Union, the status will freeze forever. So if your parcel status froze for a couple of weeks, it does not necessarily mean your parcel has any problem. There are many factors affecting the delivery time, including national events and festivals, departure port traffic situation, etc.

If you want to track directly with official website of China Post, go to yjcx. Corporate website is located at www. China Post Group Corporation is the state-owned postal company operating, the official postal service of China.

Main business scope of China Post includes: domestic and international mail delivery services, circulation of newspapers, journals and books, postal remittance services, issuing of stamps, postal express delivery and logistics services, e-business, confidential correspondence communication, postal financial services, a variety of postal agency businesses and other businesses that allowed by the state of China.

China Post is not the only postal service in China. China Post, however, is the most economical international postal service, although it is the slowest. After ordering an item from a Chinese supplier, you can choose any available postal service. The transit time is subject to change. Any delay could be caused by bad weather, customs check, inspection, invalid address or number, and so on. Therefore, the actual delivery time is usually longer than the promised time.

For online shoppers it is best to use legal and large postal services and it is better to pay or confirm the payment after you receive your parcels. In most cases, your parcel will not get lost. According to the statistics of a professional tracking website, it takes as long as days and as short as 3 days for a parcel to reach its destination from China, and most parcels have been successfully delivered.



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